Lowest Cost Pricing
I believe appliance repair should be honest, practical, and affordable. I charge less than other local servicers and always explain the problem clearly before moving forward. If I determine that your appliance is too expensive to repair or simply not worth fixing, you only pay half of the service fee for my diagnosis. My goal is to help you make the best decision for your home without spending money on a repair that does not make sense.
Experience You Can Trust
I have been working with appliances since 1974, when I began at my brother’s appliance store after returning home from the Army. I later opened my own business in 1984 and have spent decades repairing refrigerators, washers, dryers, ranges, and dishwashers in customers’ homes. That experience helps me quickly identify common problems, explain repair options in simple terms, and provide dependable service based on years of hands-on knowledge.
Local Owner Service
When you call, you work directly with me from the first conversation through the repair itself. I do not send a rotating crew or unfamiliar technician to your home. I provide personal, local service and take the time to understand the problem, inspect your appliance carefully, and explain what I recommend. I am licensed, insured, a Whirlpool authorized servicer, and I stand behind my work with a satisfaction guarantee.
Mark Kistner
Owner
Mark Kistner is the owner of Mark's Appliance Service and has spent decades helping local homeowners keep their appliances running properly. After returning home from serving in the Army in 1974, Mark began working at his brother’s appliance store, where he gained hands-on experience repairing a wide range of household appliances.
In 1984, he opened Mark's Appliance Service and has continued providing in-home repair for refrigerators, washers, dryers, ranges, and dishwashers throughout Bristol, VA, Bristol, TN, and Washington County, VA. Mark is a licensed and insured appliance professional and a Whirlpool authorized servicer.
Known for straightforward advice, fair pricing, and personal service, Mark handles each repair himself and takes the time to explain what is wrong, what can be fixed, and whether a repair is worth the cost. His goal is simple: give every customer dependable service, honest answers, and practical solutions they can trust.